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Fabrico | Histórias de clientes

Securely Bridging Factory Floors and AWS with OPSWAT MetaDefender Optical Diode™

How a Fortune 100 manufacturer connected factory floors to AWS for real-time analytics without sacrificing security
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About the Company: This Fortune 100 manufacturer operates a global network of large-scale production facilities, each housing complex industrial equipment that runs 24/7 to meet worldwide demand. With tens of thousands of employees, billions in annual revenue, and products distributed across multiple industries, even small operational inefficiencies can have a major financial impact.

To stay competitive, the company has made significant investments in automation, advanced analytics, and predictive maintenance. However, many of its factories still rely on legacy ICSs (industrial control systems) and IIoT (Industrial Internet of Things) devices, technology critical to production but often lacking built-in cybersecurity protections. Balancing the need for real-time visibility while keeping operations secure and compliant has become a central challenge for their OT and IT teams.

What's the Story? The manufacturer wanted to leverage third-party cloud analytics platforms to improve maintenance efficiency, reduce downtime, and better manage energy and water consumption costs that run into the millions annually. 

But connecting legacy OT systems directly to the internet posed an unacceptable risk. IT security teams flagged significant concerns, including potential attack vectors from exposed connections and the lack of built-in protections on older OT devices. 

Working with OPSWAT, the company implemented MetaDefender Optical Diode (Fend) with cloud integration. The solution enforces one-way, hardware-level data transfer to AWS, enabling real-time visibility into factory performance while maintaining complete OT/IT isolation. 

Devido à natureza do negócio, o nome da organização apresentada nesta história foi mantido no anonimato para proteger a integridade do seu trabalho.

INDÚSTRIA:

Fabrico

LOCALIZAÇÃO:

Mundial

TAMANHO:

Fortune 100, Thousands of Employees

PRODUTOS UTILIZADOS:

MetaDefender Optical Diode™ (Fend)

The Challenge: Securely Bridging OT and Cloud

For this Fortune 100 manufacturer, the stakes were high. Each factory consumes millions of dollars’ worth of energy and water annually, and even minor dips in equipment performance could cause costs to spike. Unplanned breakdowns were even more serious, as every hour of downtime meant lost revenue and disrupted supply chains.

Leaders saw a clear solution: bring factory floor data into powerful third-party cloud analytics platforms. With real-time insights, maintenance teams could predict failures before they happened, prioritize critical repairs, and optimize resource usage across facilities.

But what seemed like a straightforward digital transformation plan quickly ran into roadblocks. The company’s IT security teams raised urgent concerns. Connecting legacy OT systems directly to the internet would expose them to a host of cyber risks. Many of these devices lacked modern security features or the ability to be patched, making them especially vulnerable. A single exposed data feed could create a dangerous entry point for ransomware or state-sponsored attackers.

At the same time, modifying or replacing production systems to accommodate modern connectivity was not an option. The risks of downtime and cost overruns were too high. The company needed a way to open the door to the cloud, but do so in a way that would not compromise the integrity of its production networks.

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We needed a way to bring real-time factory data into the cloud without exposing our production systems to cyber risks. OPSWAT gave us that balance of visibility and security.

Director of OT Security

MetaDefender Optical Diode (Fend) with Cloud Integration

The manufacturer deployed MetaDefender Optical Diode, a secure AWS-based ingestion platform. 

The architecture combines physical protection with modern cloud services: 

  • One-Way Data Transfer: Optical isolation guarantees that data flows out of the OT environment only. Malware, ransomware, and adversaries cannot get in. 
  • Protocol Conversion: Legacy protocols (e.g., Modbus) are transformed into modern formats like MQTT for seamless cloud integration. 
  • AWS Services: Data flows into AWS IoT services for ingestion, hosting, and API access, with AWS IoT Device Defender monitoring device health and connectivity. 
  • Scalable Onboarding: Fend Cloud allows rapid, consistent onboarding of legacy IIoT devices across multiple sites.
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With MetaDefender Optical Diode, we can tap into AWS analytics without changing or replacing legacy OT equipment, saving time, cost, and risk.

VP of Operations

Outcome: Real-Time Insights Without Compromising Security

With MetaDefender Optical Diode (Fend), the manufacturer achieved:

  • Complete OT/Cloud Isolation: Hardware-enforced one-way communication ensures no external threats can breach production networks. 
  • Real-Time Operational Insights: Factory floor data securely flows to AWS analytics platforms, supporting faster decision-making and predictive maintenance. 
  • Preserved Uptime: Legacy OT devices remain untouched, eliminating costly replacements or risky upgrades. 
  • Stronger Cybersecurity Posture: The solution eliminates attack vectors common to software-only or direct connection approaches. 
  • Alignment with Federal Guidance: The deployment follows best practices outlined by CISA, NIST SP 800-82r3, and DoD UFC 4-010-06. 
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Hardware-enforced one-way data transfer gave us confidence that threats couldn’t move back into our OT environment, while our teams gained the insights they needed.

IT Security Lead

Olhando para o futuro

This project shows that manufacturers can safely bring the power of the cloud to legacy systems without opening the door to cyber threats. With OPSWAT MetaDefender Optical Diode (Fend) and AWS integration, critical infrastructure operators gain the insights they need while keeping operations resilient, compliant, and secure.

Are you ready to explore tailored, industry-leading cybersecurity solutions for your IT/OT environments?

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